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Terms Conditions

“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any transaction, on account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.

  1. RATES – We send our business associates and direct clients the best possible rates and that they are valid and held for the duration of the period specified when originally sent.
  2. QUOTATIONS – It’ll be our effort to revert on ad hoc tailor-made quotations to our business associates and direct clients within 24 to 48 hours of receipt of any query.
  3. PAYMENT OF INVOICES – For FITs (Individual clients) – Exotic India Escapes will forward invoices on case-to-case basis according to the demand of hoteld and tourism related suppliers.
  4. For GIT (Group travel) – In the case of groups, the guarantee period is 45 – 60 days before the arrival of the group. We send the invoice according to the demand of the hotels and tourism related suppliers.

Exception: Some hotels in India, especially with small inventories, have specific terms and conditions and demand a percentage of the amounts payable as advances/deposits at the time of booking to guarantee bookings. The same will be informed to you on a case to case basis on the usage of that specific hotel. We will forward you initial proforma invoice for sending us the deposit amount.

  1. CANCELLATION POLICY – Please write to us at to get a separate copy of our cancellation policies.
  2. RESERVATIONS POLICY – Accommodation, transport, and other services will be booked for clients within 24 to 48 hours of receipt of a customised query being received at our end. Issues, if any, will be brought to your attention within 3 working days of receiving the booking request. For group tours, all services will be held according to the maximum operating number of the group until you let us know that the accommodation, transport, guides, and other activities can be released. In any case, we will need to be informed about the group’s operational status at least 60 days from the group’s operation date. We will require a preliminary rooming list 45 days before the arrival of the group and the final rooming list 35 days before the group’s arrival.
  3. INFORMATION POLICY – We will provide all necessary descriptive and factual information when sending package cost for a particular tour itinerary. This information would include closed periods, inclusions, timings (for itineraries), and contact details (for accommodations and other service providers).
  4. QUALITY CONTROL – At Exotic India Escapes, we are committed to providing your clients with the highest quality ground services. Any feedback given to us by clients is reviewed carefully to enhance our service standards. We will also resolve any issues brought to our attention by the clients while on tour without delay and to their satisfaction.
Thank you for using Exotic India Escapes!